Privacy Policy
Last Updated: December 16, 2025
This Privacy Policy describes how Family Calcs ("we," "us," or "our") collects, uses, and protects information when you use Custody Calcand related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Table of Contents
1. Information We Collect
1.1 Account Information
When you create an account, we collect information you provide directly, including:
- Name and email address
- Authentication credentials (managed securely by our authentication provider)
- State/jurisdiction selection
1.2 Schedule and Case Data
When you use the Service, we collect information you enter, including:
- Custody schedule patterns and configurations
- Parent names and identifiers
- Holiday and override schedules
- Case names and notes
1.3 Automatically Collected Information
We automatically collect certain information when you use the Service:
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process and store your custody schedules
- Calculate overnight percentages based on your selected state's guidelines
- Generate PDF exports and calendar files
- Send service-related communications
- Respond to your requests and support inquiries
- Analyze usage patterns to improve the Service
- Protect against fraud and abuse
3. Third-Party Services
We use the following third-party services to operate the Service. These providers may collect and process data on our behalf:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Clerk | Authentication and user management | clerk.com/privacy |
| Vercel | Web hosting and deployment | vercel.com/legal/privacy-policy |
| Neon | Database hosting | neon.tech/privacy-policy |
| Stripe | Payment processing and billing | stripe.com/privacy |
| Resend | Transactional email delivery | resend.com/legal/privacy-policy |
| Google Analytics | Usage analytics and tracking | policies.google.com/privacy |
| Sentry | Error tracking and monitoring | sentry.io/privacy |
4. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how the Service is used.
Essential Cookies
Required for the Service to function (authentication, session management).
Analytics Cookies
Help us understand how users interact with the Service so we can improve it.
You can control cookies through your browser settings. Disabling essential cookies may prevent you from using the Service.
5. Data Retention
We retain your account information and schedule data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytical purposes.
6. Data Security
We implement commercially reasonable security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of data at rest
- Secure authentication through industry-standard providers
- Regular security reviews
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate data
- Deletion: Request that we delete your personal data
- Export: Download your schedule data (PDF and iCal exports)
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@familycalcs.app.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell your personal information)
- The right to non-discrimination for exercising your privacy rights
To make a request, contact us at privacy@familycalcs.app. We will verify your identity before processing your request.
9. International Users
The Service is operated from the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
If you are located in the European Economic Area (EEA) or United Kingdom, we process your data based on:
- Your consent
- Performance of a contract with you
- Our legitimate business interests
- Compliance with legal obligations
10. Children's Privacy
The Service is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (as listed in Section 3)
- Legal Requirements: When required by law, court order, or government request
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)
- With Your Consent: When you explicitly authorize us to share your information
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@familycalcs.app
Custody Calc is part of the Family Calcs suite of tools for co-parenting families.